Privacy Policy

Klitv ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or contacting us for business inquiries.

1. Information We Collect

We may collect the following information when you contact us or submit an inquiry:

• Contact information: name, email address, phone number, company name
• Business inquiry details: product requirements, order quantities, destination country
• Website usage data: browser type, pages visited, time spent on site (via standard server logs)

We do not collect sensitive personal data such as financial details, government identification numbers, or health information.

2. How We Use Your Information

Information you provide is used solely to:

• Respond to your product inquiries and quotation requests
• Send relevant product updates or promotional communications (with your consent)
• Improve our website and communication processes
• Fulfil any contractual or pre-contractual obligations arising from your inquiry

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Logistics and freight partners, as necessary to fulfil shipments
• Professional service providers (e.g., email hosting, CRM software) bound by confidentiality agreements
• Regulatory authorities, when required by applicable law

4. Cookies and Tracking

Our website may use basic session cookies to improve your browsing experience. We do not use advertising or cross-site tracking cookies. You may disable cookies in your browser settings without affecting your ability to view our content.

5. Data Retention

We retain your contact and inquiry information for as long as necessary to maintain our business relationship or as required by applicable law. You may request deletion of your data at any time (subject to legal retention requirements).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at sales@klitv.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a China-based business serving global buyers, your information may be processed and stored in China. We handle all data in accordance with applicable laws in our jurisdiction. By submitting an inquiry, you acknowledge that your data may be processed outside your country of residence.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact:

Klitv
Room 009, Building 3, Daxue Nanjun, Daxue South Road, Erqi District
Zhengzhou City, Henan Province, China 450000
Email: sales@klitv.com
WhatsApp: +86 131 4010 3167